Reporting Fraud

How to Report Fraud?

  • Contact our 24/7 Current Account Customer Support on +353 (1) 693 3333
  • or Contact our Member Services Centre on 066 712 2373
  • or Call in to one of branches
A fraud must be reported and acted upon within 13 months of a fraud transaction and 120 days for non fraud.

Lost or Stolen Card

For lost, stolen cards or forgotten pins, please contact our 24/7 Current Account Customer Support on +353 (1) 693 3333

Disputed Transactions

For disputed transactions, please call in to one of our branches and bring your valid identification.

Refunds will be issued within 24 hours if fraud is confirmed.

Useful Information

Current Account Fraud Awareness Brochure

Fraud-Awareness-Brochure