Want a Career that Combines Professional Growth with a Strong Community Focus?
As Ireland’s 5th largest community credit union, Cara Credit Union is deeply rooted in County Kerry and prides itself on being immersed in the heart of local communities. Working here means joining a team that values collaboration, trust, and continuous learning, while also offering stability through permanent, full-time roles with flexible arrangements.
Employees are seen as the key to the organisation’s success, and the credit union invests in developing its people to ensure both individual career progression and the continued growth of the business.
With opportunities across multiple branches and a culture that champions inclusion and personal development, Cara Credit Union provides not just a job, but a meaningful career where you can make a difference in the lives of members while advancing your own skills.
We are currently hiring for an Member Service Representative role as listed below.
- Member Service Representatives Role
We are recruiting for Member Service Representatives to join our team in our Corca Dhuibhne branch. Positions are full-time (37 hours per week), permanent.
Reporting to the branch manager, our MSRs are the main point of contact for all existing and potential new members, they will have an excellent customer care ethos, delivering exceptional service via telephone, online and email to our members. Applicants should be motivated to learn and develop cross functional skills, committed to achieving high standards and be open to undergoing training to become a qualified financial advisor on commencement.
Skills and Competency Requirements
Ideally experience within a financial regulated, customer facing environment, APA/ QFA / CUA qualifications or equivalent desirable but not essential.
· Excellent Member/Customer Service – aligned with ethos of the credit union
· Cash Handling Experience
· Strong Team Player – flexible and adaptable
· Effective Communicator with strong interpersonal skills
· Strong IT Skills
· Good attention to detail with an understanding of compliance and regulation requirements
· Full drivers licence and access to own transport
Benefits
· Work Life Balance
· Pension Scheme
· Income Protection
· Employee Assistance Programme
· Training and Educational Support
· Potential for Career Progression
· Commitment to Personal Development
How to Apply
Interested applicants should apply by emailing CV and cover letter to [email protected].
Shortlisting may apply and candidates will be short-listed based on the information provided.
A panel of successful candidates may be formed as a result of the interviews.
Cara Credit Union Limited is proud to support an inclusive and diverse workforce.
Cara Credit Union is regulated by the Central Bank of Ireland